A journey through Colombia, Peru and Bolivia combining culture, gastronomy, nature, adventure and spectacular Andean landscapes. Discover Bogotá and its historic center, the Gold Museum and Monserrate, before exploring the Coffee Region, with an authentic coffee farm experience, the Cocora Valley and the charming town of Salento. In Peru, explore Lima, its historic attractions and a unique Peruvian gastronomy experience, then continue to Cusco, the Sacred Valley, Machu Picchu and Rainbow Mountain. The journey continues to Puno and Lake Titicaca, with visits to the Uros Floating Islands and Taquile Island, before crossing into Bolivia to discover Tiwanaku, La Paz and the spectacular Uyuni Salt Flats, including Incahuasi Island and its giant cacti.
IMPORTANT INFORMATION:
DOCUMENTATION – 60 DAYS IN ADVANCE:To ensure the best available train option and services, it is mandatory to provide the following information at least 60 days before the travel date: Full name, Nationality, Date of birth, Document type and number, Copy of Passport or Identity Card (RG). National Driving License (CNH) is not accepted as a travel document. Passengers must present the same document used for the reservation when entering Machu Picchu.
MACHU PICCHU TICKETS: Tickets are subject to availability at the time of purchase. They will be requested in the following order: Circuit 2 – morning / Circuit 2 – afternoon / Circuit 3 – Royal Route, as an alternative. The requested circuit and time cannot be guaranteed until the tickets are confirmed.
TRAIN TO MACHU PICCHU: All rates include Expedition Train or The Voyager, depending on availability and program operation. Any upgrade to a higher train category is subject to an additional charge and availability.
HOTELS: The hotels indicated are suggested hotels or similar, subject to availability. Hotel reservations and confirmation will be managed 45 days in advance.
DAY 01: CITY OF ORIGIN / BOGOTA
Arrival in Bogotá, the multicultural Colombian capital. Airport assistance and transfer to your hotel.
Accommodation in Bogotá.
Notes: For arrival transfers, the nighttime schedule applies to flights between 7:00 PM and 6:00 AM. The rates shown are for daytime transfers; a surcharge applies for nighttime transfers.
DAY 2 - BOGOTA (City tour with Monserrate)
Breakfast at the hotel.
8:00 AM At the agreed-upon time, we will begin a tour to the historic center of Bogotá, starting with a walking tour of Plaza de Bolívar and the surrounding streets. Along the way, we will see buildings such as the National Capitol, the center of the country's legislative life; the Casa de los Comuneros; the Casa de Nariño , the seat of the Presidency of the Republic; and the Santa Clara Church Museum. We will then visit the Gold Museum, which houses some 34,000 gold artifacts from various pre-Hispanic cultures. The route continues at 2,600 meters above sea level, ascending to 3,152 meters to the sanctuary where the image of the Fallen Lord of Monserrate is venerated. From there, you will enjoy the best panoramic view of Bogotá.
Accommodation in Bogotá.
Grades:
The Gold Museum is closed on Mondays, so we will visit the Botero Museum and the Mint Museum instead. The Mint Museum is closed on Tuesdays.
DAY 3 - BOGOTA / PEREIRA (COFFEE REGION)
Breakfast at the hotel.
At the designated time, transfer to El Dorado Airport in Bogotá for your flight to Pereira (airfare not included). Upon arrival at Matecaña Airport in Pereira, you will be met and transferred to your chosen hotel in the Coffee Region. Check-in and overnight stay.
Accommodation in Pereira.
Grades: For departure transfers, the nighttime schedule applies to flights between 9:00 PM and 9:00 AM. The rates shown are for daytime transfers; a surcharge applies to nighttime transfers. Arrival transfers apply to flights between 7:00 PM and 6:00 AM.
DAY 4: PEREIRA (Coffee Process at “Coffee Farm”)
Breakfast at the hotel.
At the appointed time, transfer to "La Finca del Café" (The Coffee Farm) for a guided tour where you'll learn about the coffee process from a local expert. We'll explore beautiful specialty coffee plantations, learning about the process from planting and selective hand-picking to pulping. Later, we'll roast specialty coffee beans over a wood-burning stove in the kitchen of a traditional farmhouse, enjoying an authentic coffee experience . Along the way, we'll stop at several viewpoints made of guadua bamboo, where you can appreciate the beautiful landscape and natural surroundings while enjoying a cup of coffee. Finally, we'll visit the innovative coffee bean drying process at the processing facility, and then head to the main house where we'll be bid farewell with a delicious coffee lemonade. Transfer to your hotel. The rest of the day is free, and overnight stay is included.
Accommodation in Pereira.
DAY 05: PEREIRA COFFEE AREA (Cócora Valley and Salento)
Breakfast at the hotel.
At the agreed time, transfer to the Cocora Valley . Upon arrival, you will enjoy a typical drink (canelazo). There, an eco-guide will tell you about the place and take you on a walk to the cloud forest where we can appreciate the biodiversity of fauna and flora. We will then take the ecological trail to the tallest wax palm in the world and national emblem tree, where we will perform the Quindío wax palm ritual , which consists of
Learn about the history of how the indigenous people worshipped this palm. Then, continue with the planting of palm seedlings. Transfer to the traditional town of Salento for a walking tour visiting its colonial streets, artisan workshops, and the Cocora Lookout. Enjoy a typical lunch and transfer to your hotel.
Accommodation in Pereira.
Notes: Because this destination experiences a high influx of local and foreign visitors on Sundays and public holidays, we recommend booking this tour on different days for a better experience. This also applies to Easter, the end and beginning of the year.
DAY 06: PEREIRA (COFFEE AREA) - BOGOTÁ - LIMA
Breakfast at the hotel.
Last day of your trip before heading home—make sure you take home the best memories. At the designated time, transfer from the hotel to the airport for your flight to Bogotá.
Grades: For departure transfers, the nighttime schedule applies to flights between 9:00 PM and 9:00 AM. The rates shown are for daytime transfers; a surcharge applies for nighttime transfers.
Later, his flight from Bogotá to Lima.
How exciting to arrive in Lima! Our team will meet you at Jorge Chávez Airport and take you to your hotel.
Accommodation in Lima.
DAY 07: CITY TOUR COLONIAL AND MODERN LIMA
Breakfast at the hotel.
Between 9:10 and 9:45 AM, or between 2:10 and 2:45 PM, you will be picked up from your hotel. First, we will take a panoramic tour of the enigmatic Huaca Pucllana, where the ancient ruins transport us to the bygone era of the Ichma and Lima cultures. Then, we will cross the olive groves of San Isidro, Lince, and Cercado, enjoying views of the Palace of Justice, the historic Lima Art Museum, and the vibrant Plaza San Martín.
In the Plaza de Armas, with its panoramic views, we delve into history, exploring the Cathedral , the Government Palace , and the City Hall. Then we head to the Convent of Santo Domingo , home to relics of the Peruvian saints Saint Martin de Porres and Saint Rose of Lima. There, we can learn about their history and the legacy they left in the city of Lima. (If the passenger wishes, the visit to the Convent of San Francisco and its famous catacombs can be substituted for an additional cost) .
Finally, we ended the day with a spectacular view of Love Park, Larcomar, and the Pacific Ocean. As the Lima sunset painted the sky, we felt the sea breeze and the beauty of the city before returning to the hotel.
Accommodation in Lima.
DAY 08: LIMA GASTRONOMIC TOUR II: CULTURE, FLAVOR AND STYLE
Breakfast at the hotel.
Between 4:00 and 4:30 PM , we will pick you up from your hotel. This tour begins at a luxury restaurant located right on the beach, with spectacular views of the Lima coastline. Here, we will discover Peru's signature cocktail in one of its magnificent varieties, served with the freshest flavors of the Pacific. The next stop is a classic among Lima residents, the prestigious Huaca Pucllana restaurant, located within an archaeological complex with illuminated ruins dating back to 500 AD. At this venue, you can enjoy a selection of Peruvian dishes with a gourmet touch and another pisco cocktail. Surrounded by color and culture, we will immerse ourselves in the culinary world with a creative and exclusive signature menu, accompanied by an interactive gourmet experience. We will then head to the bohemian Barranco district for our final stop, ending with a sweet treat under the stars. Return to your hotel.
Accommodation in Lima.
DAY 09: LIMA - CUSCO: CITY TOUR + ARCHAEOLOGICAL PARK
Breakfast at the hotel.
Transfer to the airport for your flight to the magical city of Cusco . Upon arrival, our team will give you a warm welcome and take you to your chosen hotel.
Between 12:30 and 1:00 PM, the city tour begins with a historical visit to the Plaza Mayor, where colonial and Inca architecture blend seamlessly. Next, we'll marvel at the majestic Cusco Cathedral, a treasure of Renaissance and colonial style. Following this, we'll visit the Qoricancha Temple , a jewel of Inca architecture, now the Convent of Santo Domingo. Finally, we'll explore four nearby archaeological sites: Sacsayhuaman , with its imposing walls; Qenqo , a mysterious stone labyrinth; Puca Pucara , a red fortress; and Tambomachay , renowned for its ceremonial fountains.
We returned to the city, filled with awe and admiration.
Accommodation in Cusco.
DAY 10: SACRED VALLEY OF THE INCAS
Breakfast at the hotel.
7:30 to 8:00 AM Hotel pick-up . We'll head to the impressive archaeological complex of Pisaq and its famous traditional artisan market, known on social media for its beautiful handicrafts. You'll love the variety and vibrant colors of this place!
We continue our journey along the banks of the Vilcanota River, enjoying spectacular scenery, until we reach Urubamba. Here, you can savor an exquisite lunch, a culinary experience that will delight your senses.
Next, we'll visit Ollantaytambo, one of the last living Inca towns. Its streets maintain the same layout as in Inca times, and we'll explore its magnificent archaeological complex. It's like stepping back in time!
To end this day full of history and culture, we transferred to our hotel in the enchanting Sacred Valley of the Incas.
Accommodation in the Sacred Valley.
DAY 11: FULL DAY MACHU PICCHU
Breakfast at the hotel.
The day has arrived to visit one of the 7 Wonders of the Modern World . We will travel to the Ollantaytambo train station and arrive at the Machu Picchu town station , where our team will assist us in boarding the bus that will take us to the entrance of the sanctuary. The journey along a road with breathtaking curves will offer spectacular views of the Urubamba River as it carves the famous canyon. The Lost City of the Incas, Machu Picchu, will welcome us with its incredible terraces, staircases, ceremonial sites, and urban areas. The energy emanates from the entire site. After a guided tour, we will return to town to enjoy a delicious lunch at one of the local restaurants. Finally, we will return to the city of Cusco, filled with unforgettable memories .
Overnight in Cusco.
DAY 12: RAINBOW MOUNTAIN - VINICUNCA
4:20 to 5:00 AM Hotel pick-up. We wake up very early, full of excitement and with our best walking shoes ready for an unforgettable adventure to the famous Rainbow Mountain. We travel to the foothills of the majestic Ausangate Mountain , where we will stop in the charming town of Cusipata to enjoy a hot breakfast that will fill us with energy and warmth.
After a brief, inspiring talk, accompanied by our expert guide, we began an exciting two-hour hike. Along the way, we immersed ourselves in the fascinating customs and mysticism that envelop the Andes Mountains. Each step brought us closer to the wonder that awaited us.
Upon arrival, we were awestruck by the breathtaking Andean landscape, with its vibrant, dreamlike colors. This is the perfect moment to capture stunning photos and create memories that will last a lifetime.
On our return, we'll head back to the charming village of Cusipata, where a delicious lunch awaits us, a welcome respite after our hike. Finally, we'll return to your hotel in Cusco, filled with unforgettable memories and experiences to cherish forever.
Accommodation in Cusco.
DAY 13: CUSCO - PUNO: ROUTE OF THE SUN (ANDAHUAYLILLAS - RAQCHI – SICUANI – LA RAYA)
Breakfast at the hotel.
Our team in Cusco will assist us with the transfer to the tourist bus station.
7:00 AM We depart from Cusco towards the charming city of Puno. Along the way, we'll visit some important attractions that will leave you in awe. First, the chapel of Andahuaylillas, known as "the Sistine Chapel of the Americas" for the breathtaking beauty of its murals. A true artistic treasure!
Next, we explored the Raqchi archaeological complex, famous as the temple of the god Wiracocha. Here, you can feel the history and spirituality that surrounds this sacred place.
Afterwards, we'll enjoy a delicious lunch that will recharge our energy for the rest of our journey. Our next stop will be La Raya Pass, the natural border between the cities of Cusco and Puno . The views here are simply spectacular!
Finally, we will visit the fascinating Lithic Museum of Pukara, where we will admire the famous sculpture of Hatun Ñan Qac, known as the supreme executioner. This museum is a window into the past and the ancient cultures that inhabited this region.
5:00 PM Upon arrival in Puno, our friends will be waiting for us at the bus station to take us to the hotel and rest after a day full of adventures and discoveries.
Accommodation in Puno.
DAY 14: UROS AND TAQUILE ISLANDS TOURS
Breakfast at the hotel.
7:30 AM Hotel pick-up . We'll get ready early and excitedly head to the port of Puno to begin a lake crossing on a very fast boat, which will quickly take us to the fascinating Floating Islands of the Uros. This group of floating islands, made of totora reeds, is inhabited by our friends the Uros, descendants of one of the oldest cultures in the Americas. Here, you can appreciate their unique way of life and their incredible creations, such as woolen textiles and taxidermied animals. A truly unique cultural experience!
Next, we'll visit the beautiful Taquile Island, where we'll enjoy a delicious lunch. You'll have time to explore the island and shop in the community, taking home unique souvenirs of this special place.
In the afternoon, we returned to Puno, full of new experiences and wonderful memories.
Accommodation in Puno.
DAY 15: PUNO – DESAGUADERO – TIWANAKU – LA PAZ
Breakfast at the hotel.
Hotel pick-up in Puno . This day will be an exciting adventure as we cross the border into Bolivia. First, we'll travel to Desaguadero (Peru-Bolivia border) , a journey of approximately 2.5 hours. With full immigration assistance, we'll transfer to the transportation of our Bolivian friends.
We will visit the impressive archaeological site of Tiwanaku, an ancient pre-Incan city declared a UNESCO World Heritage Site . Here, we will explain the fascinating Ceramic Museum, the Lithic Museum, and the archaeological sites of Kalasasaya and Puma Punku. Every corner of Tiwanaku is steeped in history and mystery!
After the visit, we will enjoy a delicious lunch at a local tourist restaurant in Tiwanaku, where we can savor the local cuisine.
Later, we'll continue our journey to the vibrant city of La Paz . Upon arrival, you'll have free time to explore and enjoy the city at your own pace.
At the appropriate time, we will go to the station to board the bus to the magical city of Uyuni.
Overnight bus trip.
Additional Puno-Desaguadero Guide: 35 USD per person (from 02 passengers)
DAY 16: UYUNI SALT FLAT TOUR
Our team in Bolivia will pick us up at the station and take us to the charming town of Uyuni to begin a day full of wonders. We'll start our tour at the fascinating Train Cemetery, a place steeped in history and nostalgia.
Next, we'll visit Colchani , a vibrant artisan market with shops offering salt crafts and textiles made from llama and alpaca wool. Here, we'll also observe the traditional salt-making process, a living tradition.
Continuing our journey, we'll explore the breathtaking Salt Piles and Saltwater Springs, natural wonders that will leave you speechless. We'll also visit the Dakar Rally Monument and the World Flags Plaza, symbols of diversity and adventure.
Next, we'll visit the first salt hotel, a truly unique building. We'll stop at a museum-restaurant to enjoy a picnic overlooking the salt flats, complete with colorful tablecloths and cushions, creating a magical atmosphere.
Next, we'll visit Incahuasi Island, home to giant cacti. We'll hike to the island's summit, where you can admire the vastness of the Uyuni Salt Flats in all their splendor. This is the perfect spot for taking spectacular photos.
To end this unforgettable day, we'll return to the salt flats to witness the sunset, a breathtaking natural spectacle that will leave you in awe. Finally, we'll head to town for your transfer to the hotel. Overnight in Uyuni.
DAY 17: UYUNI – LA PAZ
Breakfast at the hotel.
Free day to rest and do activities on your own in the beautiful Bolivian lands.
At the appropriate time, transfer to the station to board the return bus .
Overnight bus trip.
DAY 18: CITY TOUR LA PAZ (HISTORIC CENTER) + VALLEY OF THE MOON
Pick-up from the station and transfer to the hotel, to rest for a while.
At 3:00 PM, we will pick you up from your hotel to begin our tour of La Paz's traditional markets. We'll then take a panoramic view of San Pedro Prison , famous for its unique infrastructure and design, unlike other prisons. We'll also have the opportunity to ride the world's longest cable car system (without the cable car ride itself) and visit the famous Valley of the Moon, located 10 km from downtown La Paz. This valley features curious clay formations created by wind erosion and heavy rains, and was named after the famous astronaut Neil Armstrong. Next, we'll travel to the Killi Killi viewpoint, passing through La Paz's residential area and the world's highest football stadium, where you'll enjoy a spectacular 360° view of the city. Afterward, we'll visit the city's historic center, where we'll see Plaza Murillo, the Legislative Palace, the Metropolitan Cathedral, and the Church of San Francisco. Finally, we will visit the Witches' Market (to understand the mystical aspects of Andean rituals and worldview). Return to the hotel.
Accommodation in La Paz.
DAY 19: DEPARTURE FROM LA PAZ
Breakfast at the hotel. At a pre-arranged time, transfer to La Paz Airport to board your return flight to your city of origin. Thank you for visiting Peru and Bolivia!
End of Services.
SUGGESTED HOTELS:
COLOMBIA:
BOGOTA
3 T*: BOGOTÁ PLAZA | FARANDA EXPRESS BELVEDERE | B3 VIRREY
3 TS*: BOGOTÁ PLAZA | FARANDA EXPRESS BELVEDERE | B3 VIRREY
4P*: RADISSON BOGOTÁ | METROTEL | MERCURE BH RETIRO
4PS*: RADISSON BOGOTÁ | METROTEL | MERCURE BH RETIRO
5*L: DOUBLETREE PARQUE DE LA 93 | CASA DANN CARLTON
PEREIRA:
3 T*: SORATAMA HOTEL | SAN SIMÓN
3 TS*: SORATAMA HOTEL | SAN SIMÓN
4P*: SONESTA PEREIRA | MOVICH PEREIRA
4PS*: SONESTA PEREIRA | MOVICH PEREIRA
5*L: SAN CARLOS LODGE | BOUTIQUE SAZAGUA
PERÚ:
LIMA:
3* LIGHT: TAMBO I & II | IBIS BUDGET |ARAWI EXPRESS | BRITANIA C & M | FERRE DE VILLE
3* TURISTA: LIMA D | MARIEL |IKONIK | IBIS LARCO | LOS GIRASOLES
3* TURISTA SUPERIOR: TIERRA VIVA CENTRO MIR |RED RADISSON | ARAWI PRIME | BEST WESTER URBAN LARCO * |CASA ANDINA STD BENAVIDES *
4* PRIMERA: DAZZLER | RADISSON DECAPOLIS | CASA ANDINA SELECT | SOL DE ORO STD | ESTELAR | FAIRFIELD (D) | JOSE ANTONIO EXC
4* PRIMERA SUPERIOR: INNSIDE | JOSE ANTONIO DLX |HILTON GARDEN INN |MERCURE | COURTYARD (D) | CASA ANDINA PREMIUM |HOLIDAY INN
5* LUJO: PULLMAN | NHOW LIMA ROOM |ALOFT | SOUMA | CROWNE PLAZA SUP
5* LUJO SUPERIOR: HILTON MIRAFLORES | AC MIRAFLORES DLX CITY VIEW | EL PARDO DOUBLETREE * |INDIGO LIMA MIRAFLORES *
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
CUSCO:
3* LIGHT: PRISMA | INTIWATANA | ANDEN INCA |INKA WASI | TURU WASI
3* TURISTA: WAMAN CUSCO | INKARRI CUS & REG | MAMASARA | SIETE VENTANAS | SAN FRANCISCO PLAZA | SUEÑOS DEL INKAHACIENDA CUS & REG
3* TURISTA SUPERIOR: TERRA ANDINA | TIERRA VIVA C. | SAN AGUSTÍN INT. | TAYPIKALA | CASONA PLAZA | BALCÓN CUSCO | YAWAR INKA | CASA ANDINA STD CAT - SB
4* PRIMERA: SAN AGUSTIN DORADO & PLAZA |LOS PORTALES | ABITTARE
4* PRIMERA SUPERIOR: COSTA DEL SOL | HILTON GARDEN INN | JOSE ANTONIO | SONESTA | HAMPTON BY HILTON | INTI PUNKU | MOTTO BY HILTON STD
5* LUJO: ARANWA BOUTIQUE CLASSIC |PALACIO MANCO CAPAC | CASA ANDINA PREMIUM |NOVOTEL
5* LUJO SUPERIOR: ARANWA BOUTIQUE DLX |CASA CARTAGENA LP SUITE & T | PALACIO MANCO CAPAC
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
URUBAMBA
3* LIGHT: BAMBOO LODGE, ANDES DE URUBAMBA, MABEY VALLE
3* TURISTA: VILLA URUBAMBA, SAN AGUSTIN URUBAMBA
3* TURISTA SUPERIOR: LIFE HOTEL, DEL PILAR OLLANTAYTAMBO, TIERRA VIVA, HACIENDA DEL VALLE
4* PRIMERA: SAN AGUSTIN RECOLETA, INTI PUNKU VALLE
4* PRIMERA SUPERIOR: HATUN INTI BOUTIQUE SUITE V/CITY, EL MAPI
5* LUJO: CASA DEL SOL
5* LUJO SUPERIOR:INKATERRA PUEBLO
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
PUNO:
3* LIGHT: TERRA MISTICA PUNO, CASONA BALSAS INN, SOL PLAZA PUNO
3* TURISTA: CASONA PLAZA CENTRO | HACIENDA PUNO | CONDE DE LEMOS
3* TURISTA SUPERIOR:CASONA PLAZA PUNO |QALASAYA | TIERRA VIVA |CASA ANDINA STD |HACIENDA PLAZA
4* PRIMERA: TAYPIKALA LAGO |ROYAL INN PUNO |JOSE ANTONIO
4* PRIMERA SUPERIOR: LAKE TITICACA SUP |CASA ANDINA PREMIUM SIN V/LAGO
5* LUJO: GHL PUNO SUP |CASA ANDINA PREMIUM SUP & PREMIUM SUNSET
5* LUJO SUPERIOR: GHL PUNO SUNRISE
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
BOLIVIA:
LA PAZ:
3* LIGHT: MADERO
3* TURISTA: ALTUS EXPRESS
3* TURISTA SUPERIOR: ILLAMPU
4* PRIMERA: BRISAS DEL SUR, CASA GRANDE EXPRESS
4* PRIMERA SUPERIOR: RITZ Hab Executive
5* LUJO: RITZ Suite Executive, MITRU SUR STD, MET STD
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
UYUNI:
3* LIGHT: KACHI, HOTELCIELO & SAL
3* TURISTA: CASA DE SAL
3* TURISTA SUPERIOR: JARDINES DE UYUNI
4* PRIMERA: PALACIO DE SAL - STD
4* PRIMERA SUPERIOR: PALACIO DE SAL - VIP
5* LUJO: PALACIO DE SAL - SUITE
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
Uyuni - La Paz
COLOMBIA INCLUDES
BOGOTÁ
PEREIRA
PERU AND BOLIVIA INLCUDES
Nota: Informamos que os valores apresentados poderão sofrer alterações antes da reserva, sem pré-aviso por parte dos fornecedores envolvidos.
As tarifas apresentadas após reserva efetuada estão sujeitas a despesas de cancelamento.
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A sessão expirou. Estamos continuamente a actualizar as nossas ofertas e voos, continue connosco e veja o que temos para si.
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• Proteger os dados pessoais dos CLIENTES por intermédio de medidas de segurança, legalmente exigíveis, de natureza técnica e organizacional de modo a evitar a alteração, perda, tratamento ou acesso não autorizado, em conformidade com o estado da tecnologia em cada momento, a natureza dos dados e os possíveis riscos a que estejam expostos;
• Utilizar ou aplicar os dados exclusivamente com as finalidades devidamente previstas;
• Assegurar que os dados são utilizados unicamente para a prestação do serviço, estando os mesmos obrigados ao dever de sigilo e confidencialidade. Existindo a possibilidade de a informação ser revelada a terceiros, estes devem ser obrigados a guardar a devida confidencialidade em conformidade com o previsto neste documento.
FINALIDADE DOS DADOS
Os dados pessoais que tratamos através desta página serão unicamente utilizados para as seguintes finalidades:
(i) Própria da atividade vinculada a uma agência de viagens, grossista e retalhista;
(ii) Fornecimento aos intervenientes nos serviços solicitados pelo utilizador para concretização da reserva / serviço contratado pelo Utilizador;
(iii) Gestão, administração, prestação, ampliação e melhoria dos serviços que o utilizador decida subscrever e registar-se ou utilizar a adequação desses serviços às preferências e gostos do utilizador;
(iv) Verificar cartões de crédito e outros tipos de cartões utilizados no pagamento e indicados pelo próprio Utilizador;
(v) O estudo da utilização dos serviços por parte dos utilizadores;
(vi) Verificar, manter e desenvolver sistemas e análises estatísticas;
(vii) Atividades de publicidade, promoção e prospecção comercial, se devidamente autorizado e consentido pelo Utilizador;
(viii) Enviar formulários de inquéritos aos quais o utilizador não fica obrigado a responder;
(ix) Enviar mensagens SMS com fins de venda direta, publicitária ou relacionados com o serviço contratado, se devidamente autorizado e consentido pelo Utilizador.
O utilizador poderá consentir que a COTUR trate os seus Dados Pessoais com a finalidade de determinar o seu perfil e oferecer-lhe produtos e serviços adequados. Estes serviços podem ser próprios ou de terceiros.
(i) Autoridades nacionais e internacionais competentes em matéria de turismo, terrorismo ou delitos que atentem contra os direitos humanos;
(ii) Qualquer entidade jurídica filial ou participada pela COTUR ou à empresa que tenha prestado o serviço contratado (hotéis, empresa de transporte aquático, terrestre, ferroviário, aéreo, aluguer, etc.), para que os utilizem com a finalidade de uma correcta prestação de cada serviço solicitado pelo CLIENTE.
Por outro lado, o CLIENTE consente que se possa aceder à informação relativa ao serviço contratado com a COTUR com o fim de lhe poder oferecer serviços adicionais ao contratado. A falta de resposta aos dados, considerados obrigatórios, implicará a impossibilidade de aceder ao serviço para o qual os dados foram solicitados. A COTUR poderá revelar a informação dos CLIENTES a terceiros unicamente com o propósito de completar a reserva solicitada e por razões administrativas nos termos da legislação em vigor para concretização de viagens / serviço para determinados países. Qualquer dado recolhido por meios automatizados ou não automatizados, será transmitido, em conformidade com o estabelecido na RGPD, às entidades envolvidas para contratar os serviços requeridos na medida do absolutamente necessário para a concretização da reserva / serviço pretendido e para cumprimento da legislação dos Países de destino. Caso não concorde com as condições acima referidas, a COTUR não poderá contratar consigo e consequentemente não poderá aceitar a sua reserva.
SEGURANÇA
Por favor assegure-se que nos forneceu correctamente os dados do seu cartão de crédito, se tal não acontecer, a concretização da sua reserva pode ser adiada e os custos totais poderão ser alterados em virtude da concretização tardia da reserva.
A COTUR reserva-se o direito de cancelar os serviços reservados após a confirmação da reserva se o pagamento for recusado pela entidade emissora do cartão de crédito ou se nos tiver fornecido os dados incorrectamente.
A COTUR também se reserva o direito de proceder a controlos aleatórios no sentido de minimizar fraudes com cartões de crédito, nomeadamente solicitar, antes da confirmação da reserva, o envio de documento comprovativo de morada ou um extracto de conta do mesmo o mais recente possível. Os documentos fornecidos serão utilizados exclusivamente para confirmar os dados fornecidos e serão destruídos logo que deixem de ser necessários