Colombia e Panama in Tour
• Trasferimenti da/per aeroporto nelle località previste dal programma secondo l’operativo indicato/suggerito da Colombian Journeys / Panama Journeys.
• Sistemazione negli hotel indicati in programma.
• Prima colazione e pasti indicati in programma.
• Visite indicate in programma con guida parlante italiano.
• Voli domestici ed internazionali.
• Tasse aeroportuali.
• Supplemento per trasferimenti in orari diversi rispetto a quanto indicato.
• Pasti non indicati nel programma.
• Spese di carattere personale quali bibite, telefono, lavanderia, etc.
• Mance ed extra in genere.
• Assicurazione
• Tutto quanto non espressamente indicato ne "la quota comprende".
La conferma sarà comunicata prima possibile entro 24 ore
Organizzazione tecnica
UltraViaggi S.r.l
sede legale: Via Pio Foà, 6 – 00152 Roma
Via dei Serviti, 13 – 00187 Roma
Via Vitellia, 85/B – 00152 Roma
P.IVA 01427101009
Condizioni Generali
Leggi la documentazione online
Fondo di Garanzia Il Salvagente
Assicurazione Responsabilità Civile Professionale
UNIPOL SAI
Note: Please note that the values shown may change before booking, without notice from the suppliers involved.
The rates presented after the booking are subject to cancellation costs.
NOTAS IMPORTANTES / TERMOS E CONDIÇÕES
A COTUR não está associada, nem responde, por actos/omissões ou alterações de condições de nenhuma companhia transportadora, prestando apenas serviços de agenciamento.
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In order to continuously improve our services, we encourage our clients to submit their complaints and/or suggestions in writing. Please note that, under the legislation governing the activity of travel agencies, clients have a period of 30 days after the end of the trip/stay to do so.
You may submit your feedback through one of the following channels:
By Email or Post
Using the contact details of the agency indicated in the footer
Provedor do Cliente – APAVT
Under Decree-Law No. 144/2015, of September 8, and as members of APAVT, we adhere to the services of the Customer Ombudsman.
If you wish to submit a complaint, you may contact:
Provedor do Cliente da APAVT
Rua Rodrigues Sampaio, 170 – 1º
1169-120 Lisboa
Tel: 213 553 010 | Fax: 213 145 080
Email: provedor@provedorapavt.com
https://provedor.apavtnet.pt/
Comissão arbitral do Turismo de Portugal
https://www.turismodeportugal.pt/
avt.reclamacoes@turismodeportugal.pt
Complaints Book
Physical: Available in all our stores. Complaints submitted will be reviewed by Turismo de Portugal or by the competent entities indicated by the Consumer Directorate-General.
Online: Available via the official platform at www.livroreclamacoes.pt, with complaints also reviewed by the competent entities.