FLORENCE - CINQUE TERRE - PISA - LUCCA - SIENA - SAN GIMIGNANO - MONTERIGGIONI - CHIANTI
PLEASE NOTE
SUPPLEMENTS
If you are looking for an intensive but quiet too period in Tuscany, if you want to spend a week of your time discovering the true heart of Tuscany, made not only of art and culture but also of tradition, good food and good wine, you must definitely take a look at this tour, which offers you a set of all the features of Tuscany, with an intense program, but also full of moments of pure relaxation.
Why you should choose this tour:
ACCOMMODATION
LANGUAGES
Note: Please note that the values shown may change before booking, without notice from the suppliers involved.
The rates presented after the booking are subject to cancellation costs.
NOTAS IMPORTANTES / TERMOS E CONDIÇÕES
A COTUR não está associada, nem responde, por actos/omissões ou alterações de condições de nenhuma companhia transportadora, prestando apenas serviços de agenciamento.
Complaints and Suggestions
In order to continuously improve our services, we encourage our clients to submit their complaints and/or suggestions in writing. Please note that, under the legislation governing the activity of travel agencies, clients have a period of 30 days after the end of the trip/stay to do so.
You may submit your feedback through one of the following channels:
By Email or Post
Using the contact details of the agency indicated in the footer
Provedor do Cliente – APAVT
Under Decree-Law No. 144/2015, of September 8, and as members of APAVT, we adhere to the services of the Customer Ombudsman.
If you wish to submit a complaint, you may contact:
Provedor do Cliente da APAVT
Rua Rodrigues Sampaio, 170 – 1º
1169-120 Lisboa
Tel: 213 553 010 | Fax: 213 145 080
Email: provedor@provedorapavt.com
https://provedor.apavtnet.pt/
Comissão arbitral do Turismo de Portugal
https://www.turismodeportugal.pt/
avt.reclamacoes@turismodeportugal.pt
Complaints Book
Physical: Available in all our stores. Complaints submitted will be reviewed by Turismo de Portugal or by the competent entities indicated by the Consumer Directorate-General.
Online: Available via the official platform at www.livroreclamacoes.pt, with complaints also reviewed by the competent entities.